FAQ

Frequently Asked Questions

This is a short list of our most frequently asked questions. For more information about the iBosses Part-Time Startup Programme, or if you need support, please contact us at enquiry@ibosses.com.

What is the Part-Time Startup Programme?

Part-Time Startup Programme is a credit-based monthly subscription plan. Subscriber is given full access to the iBosses mobile learning app; and the credits awarded can be used for startup services.

Who is the Part-Time Startup Programme for?

Anyone, whether you are a student, a job seeker, a working adult or a retiree, if you have a business idea and would like to work on it but do not want to spend too much resources on it, consider the Part-Time Startup Programme.

Why should I subscribe to the Part-Time Startup Programme?

If you have business ideas and would like to focus on developing them, let iBosses help you. We are a startup agency. We have a pool of professionals who can help you execute business tasks such as conducting research and surveys, mobile application development and sourcing for raw materials, etc. By subscribing to the Part-Time Startup Programme, you can engage iBosses to help you do the startup services at an inexpensive price, whilst you concentrate on doing what you are good at.

How does the Part Time Startup Programme benefit me if I want to start my own business?

At a promotional rate of US$99/month, the subscriber will receive 100 credits. You can use these credits to obtain Startup Services. For example, 50 credits will get you a 1-hour of one-to-one valuable coaching by an experienced iBosses entrepreneur; 20 credits of 1-hour of website creation work done by our in-house website technician.

 

In addition, the subscriber is not binded by a long term contract. It is based on a month-to-month subscription. If you pay by credit card or Chargify, your account is renewed automatically, so you are assured that the service is continual.

How do I sign up for the Part-time Startup Programme?

Register your application on our website at http://www.ibosses.com/part-time-startup-registration/.

When can I begin to use the service?

The service begins on the first day of the following month from the date of the subscription. For example, if the subscriber register for the programme on 6th June, he can use the service from 1st July onwards. Subscription is done on a calendar month basis and cannot be pro-rated.
Register at least 3 working days before the end of the month to begin your subscription at the start of the following month.

How does the credit system work?

There are 2 plans – Lite and Deluxe plans. A one-month Lite plan will award the subscriber with 100 credits and Deluxe plan with 250 credits. These credits can be used for startup services such as data entry, website creation, design work etc.

What if I do not have enough credits to complete a task?

To request for startup services for a task, subscriber will fill up an online Service Request Form. iBosses will evaluate and conduct a scope. You will have to agree on the hours taken to complete the task. Upon agreement, you can decide to get iBosses to carry out the task immediately. If you do not have enough credits, you may decide to carry out the task the following month. However, you may also purchase additional credits at US$1 per credit and complete the task within the month.

How much credits do I need for startup services?

Please refer to the website http://www.ibosses.com/part-time-startup-credit-services/ for a full range of startup services and the minimum number of hours required for each service/task. Each task is given a scope-and-agree evaluation by both subscriber and iBosses. Upon agreement, the task will then be carried out.

Jobs are quoted in blocks of per hour basis only. It cannot be pro-rated.

Are unused credits refundable or transferable?

Unused credits are non-refundable nor transferable. Both Lite and Deluxe plans are renewed month by month. Subscriber is not tied down to a long term contract. The subscriber is commited to the Part-Time Startup Programme on a one-month basis only. (Please refer to “How do I terminate my account?” below).

Can the credits in the iBosses Mobile Application be used for the startup services?

No, the credits in the iBosses Mobile Application can only be used to unlock courses within the application. Startup Credits and Mobile Application Credits are non-exchangeable and non-overlapping. The terms should also not be used interchangeably.

How do I ensure that iBosses doesn’t over-charge me?

Each task is given a scope-and-agree evaluation by both iBosses and subscriber. Upon agreement by both parties, then the task will be carried out, and the credits deducted.

If my task is complex, can iBosses still help me?

If the task is complex and need specialist help, iBosses will assist subscribers seek for third party service provider to perform the required services. The task will be evaluated on a scope-and-agreed basis by both subscriber and iBosses. Subscribers will be charged cost-to-cost (i.e. no mark-up charges) for tasks completed by the third-party provider and credits to pay for iBosses project management efforts. All these will be mutually agreed on beforehand.

How do I terminate my account?

If iBosses does not meet your expectations, subscribers can terminate the month-to-month plan by sending an email at least 5 working days before the end of the month. Subscribers will not be charged the following month.